Returns & Refunds
At Wavy, we want you to be happy with your purchase. If you’re not satisfied, here’s how returns work:
1. Eligibility
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Items must be unused, in original condition, and packaging intact.
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Returns must be requested within 3 days of receiving your order.
2. How to Return
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Contact us on our contact page to request a return.
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Include your order number and reason for return.
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We’ll provide instructions on how to send the item back.
3. Refunds
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Once we receive your item and confirm it meets our requirements, we’ll issue a refund to your original payment method.
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Refunds usually take 3 business days to appear.
4. Return Shipping
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Customers are responsible for return shipping costs, unless the item is defective, damaged, or incorrect.
5. Exchanges
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Currently, we do not offer direct exchanges. If you want a different item, please return the original and place a new order.
